thINK is an independent community of Canon Solutions America Production Print customers, solution partners, and print industry experts, and Canon Solutions America is a proud executive sponsor. Led by some of the most successful inkjet service providers in the country, it provides a forum for members to network, gain knowledge, discuss common challenges, and share best practices.



Today, thINK is a self-governed and growing community of more than 2,000 members. Its most recent annual conference, drew over 600 attendees, making it the largest user group event for inkjet production printing. The event’s focus remains on innovation, best practices, and world-class education. The organization’s goal is to give production print providers a forum to share stories, knowledge, and experiences that will help the entire community be more successful.

Supported by Canon Solutions America, they work together to build upon the resources available on this site to give members the inkjet tools, videos, market research, and whitepapers that meet the evolving needs of the growing inkjet community.

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Board Members


Eric Hawkinson

Executive Director

Eric Hawkinson has transitioned to this year's thINK Ahead Executive Director. As former Vice President of Marketing for Production Print Solutions at Canon Solutions America, he has been part of the Canon Solutions America team for more than five years. However, his involvement in the graphic arts industry spans nearly two decades. Eric's experience and passion for building communities give him a unique perspective on the power of networking, which he leverages to bring people together. Prior to joining Canon Solutions America, Eric spent more than seven years serving as the global executive director of Dscoop, an independent community of business owners and technical professionals. There, he used his skills in strategic partnerships to grow the user group into an international organization. More recently, he has assisted in founding and serving on the Board of thINK — an independent Canon Solutions America User Community aimed at expanding the knowledge and reach of inkjet technology.

Bob Radzis


Well known in the industry, Bob is Chief Customer Officer at SG360° where he advises clients on successful implementation and execution of one-to-one campaigns. As former owner of RT Associates, he knows the challenges of growing a company and its capabilities through many technological transformations. An early adopter of digital prepress and digital printing technologies, he continues in his vision of bringing greater quality, speed, and customization to direct marketers.

Lori Messina

Vice President

Lori is the Executive Vice President of Access Direct Systems, a company to which she has dedicated more than three decades of ingenuity, innovation and hard work. Having worked her way up from an entry level position to Executive Vice President and owner, Lori truly knows all elements of the Direct Mail Marketing industry. Lori continually strives for excellence with a keen focus on exceptional client management that has made her instrumental to the sustainable growth and development of the business. Her understanding of internal project management, technological applications and client communication has facilitated the successful completion and growth of client programs. Lori now focuses her efforts on strategic planning, effective policies and fine tuned management to maintain and continue to put Access Direct in the forefront of the Direct Mail Marketing industry.

Larry Vaughn


Larry Vaughn has been an active participant in the print community on a local, national, and global level throughout his 46 year career. By adapting with the ever-changing landscape of print and technology, Larry has developed a reputation within the industry as a forward thinker and true visionary. For 26 years, Larry Vaughn was the owner and founder of Ideal Printers in Houston, TX. Most recently he was the Co-Owner and Vice President of Sales at Seebridge Media. As of February 1, 2016, Thomas Printworks acquired Seebridge Media retaining Larry as a strategic account advisor for the commercial print and mail division. Thomas Printworks brings 64 years of experience in the visual communications, printing, and technology industries together to provide the highest levels of quality and customer service with locations strategically located across the United States.

Dave Johannes

Dave is a thINK Board Member and Moore DM Group Executive Vice President of Strategic Initiatives with 40 years of catalog and direct mail experience. He has a long track record of innovation and operations leadership and was recognized with the prestigious Graphic Communications Association Innovator Award. Dave was an early adopter of the original inkjet addressing technology and has been involved with inkjet’s evolution across a wide range of applications from simple to complex.

Ron Goglia

Ron is the Operations Director of Output Distribution Services for Cigna. In this capacity, he is responsible for managing an organization with primary activities including Document Management Services and Transactional Print to Mail activities. Ron serves on the Board of the National Postal Policy Council (NPPC), a Washington, D.C.-based industry association representing the largest First Class mailers in the country.

Todd Roth

Todd is Vice President of Core Publishing Solutions (CPS) for Thomson Reuters, a top 10 book manufacturer in North America which specializes in short- and long-run, high-quality hard and soft cover book production. His team of 400 specialize in light weight papers, high page counts, with decorated covers in soft and hard cover offerings. CPS operates with state-of-the-art workflows, digital web and cut sheet inkjet presses, digital and conventional binders and fleet of zero makeready conventional web presses. Roth holds an MBA in Operations from the University of St. Thomas and an undergraduate degree from the University of Minnesota. In addition, Roth serves on the Canon Solutions America Digital Print advisory council (DPAC), which meets semiannually to provide feedback and discuss current industry trends, market changes and business conditions and has served as a thINK Board member for the inkjet user community since 2016.

Pete Studer

Pete Studer is the President and also a partner at Impact, a Minneapolis based company helping clients achieve their business objectives by serving as an extension of their marketing team. Pete helps the employees at Impact remain focused on direct response marketing execution, complex segmentation/personalization, variable high-speed color printing, lettershop and total package management.  He also helps manage key customer relationships and over his 20 years has helped move Impact into multiple locations.  He has been involved in several acquisitions over the last 15 years and was responsible for combining each set of new offerings into the Impact operation. He was heavily involved in the selection and transition of Impact from digital toner to inkjet in 2015. He holds a BA in finance and marketing.   Outside of Impact, Pete serves on multiple MN non-profit boards. Studer resides in MN with his wife and 3 daughters.

Tonya Powers

Tonya Powers is the Director, Marketing at Canon Solutions America with a focus on all outbound marketing initiatives and the customer experience for the Production Print Solutions business. Tonya brings a wealth of knowledge on building strategies for B2B marketing, with a keen focus on the graphic arts industry. She has been in the industry since 2015 starting at Hewlett Packard. Tonya has been with Canon Solutions America since 2009, initially focused on the graphic arts customer segments. Tonya currently serves on the thINK Board, BMI’s Marketing & Membership Committee, and Printing Industries Alliance Franklin Event Committee.

Sheri Jammallo

Executive Program Liaison

Sheri Jammallo is the Sr. Advisor, Marketing at Canon Solutions America, with a keen segment focus on the Commercial, Book, Transactional, Direct Mail, and Corporate In-Plant print production space.  She brings with her a wealth of industry knowledge that enables her to lead field relevant go-to-market production print strategies and programs for Canon Solutions America that bring value-add to their production print customers and overall print industry.  Sheri’s Green Belt in Lean Six Sigma enables her to create high value industry resources that are focused on educating the print community.  Previous to Canon, Sheri spent 14 years in several roles at Xerox. She was a Production Print Solutions Sales Manager in the Northeast region responsible for high end production print technology and services portfolio, leading a team of Production Print Sales Specialists. Sheri began her career in the Commercial print space at Standard Register.  She spent several years with Standard Register in business development and sales management roles.

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