thINK Ahead 2023

thINK AHEAD 2023

Frequently Asked Questions


Joining us in Boca for thINK Ahead 2023? Here’s everything you need to know.


Before You Go

I’ve registered for thINK Ahead 2023! Now what?

Book your airfare and plan to see us in Boca! We have your room reserved at The Boca Raton based on the dates you requested and an action-packed agenda in store.

Also, if you weren’t already a thINK member with log-in credentials to access free tools, training and resources on you can now! Simply look for the email from in your email inbox to set-up your log-in credentials for access. This will also help ensure you can login to the thINK Connect mobile event app at the conference.

Do I need to pre-register for sessions?

There is no need to pre-register for sessions. That said, while at thINK Ahead 2023 you will have the opportunity to participate in educational sessions that will address workforce development and retention strategies, postal regulations, Wayfair tax compliance, sustainability, response optimization trends, profitability strategies, keys to maintaining a healthy business and more. Visit to view the sessions and thoughtfully plan your learning and make sure to download the thINK Connect App in the App Store or Google Play.

What’s the attire?

Attire is beach casual! We encourage you to dress comfortably for both the conference and evening events. We suggest shorts, polos, or casual dresses and comfortable shoes. Also, pack to participate in the morning health and wellness activities including fun run, pickleball and yoga. The weather in Boca Raton, FL in July is hot and sunny, with an average high of 90°F and an average low of 78 °F.

What if I must cancel?

Please email or call 615-720-7788 to cancel on or before July 7, 2023. No-shows or cancellations after July 7, 2023, will be subject to cancellation policy of The Boca Raton if you requested to extend your stay during the registration process.

What airport should I fly into?

Fort Lauderdale (FLL), Miami (MIA) or Palm Beach International (PBI). 

When should I arrive?

thINK Ahead 2023 attendees should plan to arrive on or before 3 PM on Monday, July 17, so you can be at The Boca Raton in time for the thINK Ahead 2023 kick-off at 5:30 PM! 

When should I depart?

thINK Ahead 2023 will end on Wednesday, July 19 at 12:00 PM, please book your departing flight at 2:00 PM or later to allow travel time to the airport.

Can I bring my spouse/companion?

Your spouse/companion is welcome to join you at thINK Ahead 2023 for all evening entertainment!

Is hotel lodging covered?

Complimentary lodging is covered by thINK for July 17 - July 19. If you choose to extend your stay the hotel will bill your card at a rate of $350/night plus tax and resort fees.

Where can I find the agenda and other information about the event?

Visit for the latest event information on thINK Ahead 2023.

Travel to Boca

What are the ground transportation options from the airport?

thINK Attendees are responsible for their own ground transportation. The average Uber/Lyft to or from Fort Lauderdale-Hollywood International Airport (FLL) or Palm Beach International Airport (PBI) is $45-$65 one way, and both airports are about 25 miles from your destination:

The Boca Raton
501 East Camino Real
Boca Raton, FL 33432
Phone Number: 855.874.6551

If you choose to drive to the hotel, please plan for parking costs. Day parking is $28 per day and night parking is $46 per day.

Once You're in Boca

What’s the first thing I should do when I arrive?

Join us at the welcome party! Plan to arrive in time to join us for the welcome and kick-off of thINK Ahead 2023 on Monday, July 17 at 5:30 PM. Attendees will enjoy live entertainment, food, drinks, and fun activities!

During registration I requested the optional tour and demos at the Canon Americas Innovation Center (CIC) – how do I get from The Boca Raton to the CIC?

Complimentary shuttle services to and from the CIC will be available to all thINK Ahead attendees. Come to the thINK Ahead Registration desk in the Mizner center to catch your shuttle 35 minutes before your scheduled tour time. 

What if I want to drive to the Canon Americas Customer Innovation Center (CIC)?

If you plan to drive or take an Uber or Lyft to the CIC, use the address below, then follow the thINK Ahead signs that we will have out for you!

Canon Americas Customer Innovation Center
4560 Communication Avenue, Suite 100
Boca Raton, FL 33431

Call (615) 432-5434  or email